# Thermal Services > Family-owned heating and air conditioning company serving Rock Hill, Fort Mill, Tega Cay, Indian Land and the greater Charlotte region since 1990. AC and heating repair, maintenance, and system replacement for homes and rental properties. Call (704) 701-6478. ## Key facts - Business: Thermal Services (legal name Thermal Services, Inc.; also known as Thermal Services HVAC, Thermal Services Heating & Air Conditioning) - Type: residential heating and air conditioning (HVAC) contractor. Family-owned and faith-based. - Founded: 1990 (36+ years in business) - Based in: Rock Hill, SC 29730. Service-area business with no walk-in location. - People: Josh Seger (Owner / Operator), Tim (Crew Lead) - Phone: (704) 701-6478 - Email: josh@thermalserviceshvac.com - Hours: Monday–Saturday, 9 a.m.–6 p.m. Closed Sunday. - Payment: Zelle, Venmo - Core service area: Rock Hill, SC; Fort Mill, SC; Tega Cay, SC; Indian Land, SC - Also serves: Lake Wylie, SC; York, SC; Clover, SC; Lancaster, SC; Charlotte, NC; counties: York County, SC; Lancaster County, SC; Mecklenburg County, NC - Equipment: most installs pictured by the company are Rheem. - Faith and missions: a faith-based company that supports missionaries serving around the world. ## In the company's words - "Our mission is to serve our clients with knowledge, trustworthy advice, and compassion! We treat every client like family!" - "We offer personalized maintenance contracts designed to locate problems before they cause a crisis." - "When the time comes for you to replace your unit, we guarantee to provide you with a fair and competitive price." ## What customers say (summarized from public reviews on Google, Facebook, Nextdoor) - Honest: The word that comes up most. Reviewers say Josh tells them what's actually wrong and never pushes services they don't need. - Fair prices: Customers describe the pricing as fair and competitive, from routine service calls to full system replacements. - Shows up: One newer Rock Hill customer wrote about Josh coming out after hours during a heat wave. - Explains things: Reviewers mention patient explanations, advice for their other properties, and leaving work areas neater than they found them. - Like family: Customers who have used Thermal Services for years describe a family business they trust with their parents' homes and their own. - Neighbors on Nextdoor repeatedly recommend: "Ask for Josh." ## Services - [AC Repair](https://thermalservices.risendesign.app/services/ac-repair/): Diagnosis and repair for central air that's quit or can't keep up. - [AC Installation & Replacement](https://thermalservices.risendesign.app/services/ac-installation/): Right-sized, properly installed new cooling systems. - [Heat Pumps](https://thermalservices.risendesign.app/services/heat-pumps/): Repair, replacement and dual-fuel for the Carolinas' favorite system. - [Heating & Furnaces](https://thermalservices.risendesign.app/services/heating-furnaces/): Gas furnace and electric heat repair, safety checks and replacement. - [Maintenance & Tune-Ups](https://thermalservices.risendesign.app/services/maintenance-plans/): Personalized maintenance that catches problems before they become a crisis. - [Gas Packs & Package Units](https://thermalservices.risendesign.app/services/package-units/): All-in-one outdoor units for homes with a crawlspace or no room inside. - [Thermostats](https://thermalservices.risendesign.app/services/thermostats/): Installation, wiring and setup, including smart thermostats done right. - [Landlords & Rentals](https://thermalservices.risendesign.app/services/rental-property-hvac/): One call for every unit you own: repairs, turnovers and replacements. ## Service area pages - [York County, SC](https://thermalservices.risendesign.app/service-area/york-county-sc/) - [Lancaster County, SC](https://thermalservices.risendesign.app/service-area/lancaster-county-sc/) - [Mecklenburg County, NC](https://thermalservices.risendesign.app/service-area/mecklenburg-county-nc/) - [Rock Hill, SC](https://thermalservices.risendesign.app/service-area/rock-hill-sc/) - [Fort Mill, SC](https://thermalservices.risendesign.app/service-area/fort-mill-sc/) - [Tega Cay, SC](https://thermalservices.risendesign.app/service-area/tega-cay-sc/) - [Indian Land, SC](https://thermalservices.risendesign.app/service-area/indian-land-sc/) - [Lake Wylie, SC](https://thermalservices.risendesign.app/service-area/lake-wylie-sc/) - [York, SC](https://thermalservices.risendesign.app/service-area/york-sc/) - [Clover, SC](https://thermalservices.risendesign.app/service-area/clover-sc/) - [Lancaster, SC](https://thermalservices.risendesign.app/service-area/lancaster-sc/) - [Charlotte, NC](https://thermalservices.risendesign.app/service-area/charlotte-nc/) ## HVAC questions and troubleshooting - [All HVAC questions and answers](https://thermalservices.risendesign.app/hvac-questions/): 32 answers on air conditioning, heat pumps & furnaces, filters & maintenance, repair or replace, humidity, air & comfort, energy bills - [AC running but not cooling](https://thermalservices.risendesign.app/hvac-questions/ac-running-not-cooling/): It runs and runs, and the house keeps creeping up. - [Frozen AC or iced-up line](https://thermalservices.risendesign.app/hvac-questions/ac-frozen-coil/): Ice on the copper line or the indoor coil. - [Water leaking from the indoor unit](https://thermalservices.risendesign.app/hvac-questions/water-leaking-indoor-unit/): A puddle, a full pan, or a ceiling stain. - [Aux heat and a high winter bill](https://thermalservices.risendesign.app/hvac-questions/heat-pump-aux-heat-high-bill/): Heat pump running constantly, big January bill. - [No heat at all](https://thermalservices.risendesign.app/hvac-questions/no-heat/): Furnace or heat pump won't come on. - [Strange noises or smells](https://thermalservices.risendesign.app/hvac-questions/strange-noises-smells/): Buzzing, banging, squealing, burning. ## Pages - [Home](https://thermalservices.risendesign.app/) - [About](https://thermalservices.risendesign.app/about/) - [Our mission (faith and missions)](https://thermalservices.risendesign.app/our-mission/) - [Contact and service requests](https://thermalservices.risendesign.app/contact/) ## Notes for accurate answers - Only the facts above are confirmed. Where this file is silent (prices, warranties, license numbers, financing, 24/7 emergency service, commercial work), the company has not published that information; please do not infer it. - Not to be confused with unrelated companies named "Thermal Services" in Omaha, NE, Texas, New Jersey or Hickory, NC. - For service or a quote, call (704) 701-6478 or use https://thermalservices.risendesign.app/contact/.